📄 Data Sharing & Organizational Policies

At Bender Safety & Training Corporation, we take privacy, consent, and transparency seriously. This page outlines how we handle personal data, calls, communications, and internal policies to protect our students, donors, and partners.

📢 Call Recording Notice

Please note that phone calls to and from Bender Safety & Training Corporation may be recorded for training, documentation, and quality assurance purposes.

By continuing with a call, you consent to call recording in accordance with Pennsylvania law.

🔐 Privacy & Data Sharing Policy

We only collect personal information necessary to deliver services, comply with training regulations, and improve operations. This may include:

  • Name, phone number, email

  • Emergency contact info

  • Mailing or billing address

  • Certification records and training history

  • Payment data (securely processed via PCI-compliant systems)

We do not sell, rent, or share personal data with any third parties for promotional or marketing purposes.

📱 Messaging Terms & Mobile Consent

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Bender Safety & Training Corporation (814-496-0177) related to:

  • Account notifications

  • Class registration and reminders

  • Customer care and support

  • Delivery notifications

  • Emergency education alerts

  • Nonprofit news and optional marketing

Consent is not a condition of purchase.
Message frequency varies. Message & data rates may apply.

You can reply STOP to unsubscribe at any time, or HELP for assistance.
You may also contact us at 814-496-0177 or privacy@bendersafetytraining.org.

🔒 Mobile opt-in information is never shared with anyone for any purpose. This includes all mobile numbers, consent records, and SMS activity.

💳 Payment Security & PCI Compliance

Bender Safety & Training Corporation is proud to maintain full PCI compliance through SecurityMetrics, a recognized leader in payment data security and vulnerability scanning.

We process all credit and debit card transactions using PCI DSS (Payment Card Industry Data Security Standard) compliant systems, ensuring your payment information is encrypted, securely transmitted, and not stored on our local systems.

We have successfully passed:

  • PCI Compliance Questionnaire (SAQ)

  • External Vulnerability Scan

  • SecurityMetrics Merchant Certification

✅ This means your credit card information is handled using industry-standard encryption and fraud prevention protocols.

Your safety — both physical and digital — is one of our top priorities.

📁 Student Waivers & Consent

All students are required to complete a unified waiver before participating in any class. This includes:

  • Emergency contact

  • Liability release

  • Behavior agreement (for youth)

  • Optional media/photo consent

  • Access to training resources

  • Acknowledgment of safety policies

These forms are stored securely and used only for compliance or required certification submissions (e.g., AHA, ARC).

🛡️ Internal Policies & Governance

We maintain a range of policies to ensure ethical, transparent, and legally compliant operations. These include:

  • Non-Discrimination Statement

  • Sexual Abuse & Molestation Prevention Policy (in development)

  • Financial Oversight & Expense Reimbursement Guidelines

  • Donor Acknowledgement & Gift Acceptance Policy

  • Refund & Cancellation Policy

  • Code of Conduct for Instructors & Volunteers

  • Incident Reporting Protocol

  • Board Ethics & Governance Standards

📄 A full copy of board-approved policies is available upon request.

⚠️ Liability Notice

Participation in any training program offered by Bender Safety & Training Corporation is voluntary and undertaken at the participant’s own risk. While we strive to provide safe, high-quality instruction, Bender Safety & Training Corporation is not liable for any injury, loss, or damage that may occur during or as a result of attending a course, class, or training event, whether held in person or online.

All participants are required to complete a waiver and consent form prior to participation. Minors must have a parent or legal guardian sign on their behalf.

By registering for a course, you acknowledge and accept this liability notice.

🔐 Data Security Notice

We take reasonable and appropriate steps to secure your personal information, including student records, payment details, and training history. However, no system is entirely immune to cyber threats.

By providing your information, you acknowledge that:

  • Your data will be stored securely using encrypted and PCI-compliant systems

  • We will never sell or share your information with third parties for promotional purposes

  • In the rare event of a data breach or security incident, Bender Safety & Training Corporation is not liable for damages resulting from unauthorized access, loss, or misuse of data beyond our control

  • You may request a copy of your records or file a concern at any time by emailing privacy@bendersafetytraining.org

Your continued use of our services indicates your acceptance of these terms.

📤 Questions, Records, and Data Requests

Need to request training records, ask questions about our policies, or file a concern?

Please reach out:

📧 privacy@bendersafetytraining.org
📞 814-496-0177