📄 Data Sharing & Organizational Policies

Please note that phone calls to and from Bender Safety & Training Corporation may be recorded for training, documentation, and quality assurance purposes.

By continuing with a call, you consent to call recording in accordance with Pennsylvania law.

We only collect personal information necessary to deliver services, comply with training regulations, and improve operations. This may include:

• Name, phone number, email

• Emergency contact info

• Mailing or billing address

• Certification records and training history

• Payment data (securely processed via PCI-compliant systems)

We do not sell, rent, or share personal data with any third parties for promotional or marketing purposes.

By providing your contact information and selecting your preferences, you consent to receive SMS text messages from Bender Safety & Training Corporation (814-496-0177) regarding:

• Class registration, reminders, and updates

• Account or billing notifications

• Customer service and support

• Emergency education alerts

• News, announcements, and nonprofit updates

• Optional promotional or marketing content

The types of messages sent include:
• Answering customer questions and conversational messaging
• Standard notifications about purchases or relationships with the organization
• Notifications about the delivery status of products and services (such as course materials or certificates)
• Communications with students and staff regarding classes, scheduling, or support
• Promotional messages about classes, public events, and donation opportunities

Consent is not required to enroll in courses or receive services. Message frequency may vary. Message and data rates may apply for SMS.

📴 To unsubscribe:

• Reply STOP to any text
• Reply HELP for assistance
• Call or text 814-496-0177

🔒 Data Sharing

We do not sell, transfer, or share your mobile number, consent record, or other personal data with any third party. Mobile opt-in data is never shared for any purpose, even with consumer consent.

✅ Required Disclosure

Bender Safety & Training Corporation does not transfer, share, or disclose consumer data to any external organizations for any purpose, under any circumstances, even with consumer consent.

Bender Safety & Training Corporation is proud to maintain full PCI compliance through SecurityMetrics, a recognized leader in payment data security and vulnerability scanning.

We process all credit and debit card transactions using PCI DSS (Payment Card Industry Data Security Standard) compliant systems, ensuring your payment information is encrypted, securely transmitted, and not stored on our local systems.

We have successfully passed:

• PCI Compliance Questionnaire (SAQ)

• External Vulnerability Scan

• SecurityMetrics Merchant Certification

✅ This means your credit card information is handled using industry-standard encryption and fraud prevention protocols.

Your safety — both physical and digital — is one of our top priorities.

All students are required to complete a unified waiver before participating in any class. This includes:

• Emergency contact

• Liability release

• Behavior agreement (for youth)

• Optional media/photo consent

• Access to training resources

• Acknowledgment of safety policies

These forms are stored securely and used only for compliance or required certification submissions (e.g., AHA, ARC).

We maintain a range of policies to ensure ethical, transparent, and legally compliant operations. These include:

• Non-Discrimination Statement

• Sexual Abuse & Molestation Prevention Policy (in development)

• Financial Oversight & Expense Reimbursement Guidelines

• Donor Acknowledgement & Gift Acceptance Policy

• Refund & Cancellation Policy

• Code of Conduct for Instructors & Volunteers

• Incident Reporting Protocol

• Board Ethics & Governance Standards

📄 A full copy of board-approved policies is available upon request.

Participation in any training program offered by Bender Safety & Training Corporation is voluntary and undertaken at the participant’s own risk. While we strive to provide safe, high-quality instruction, Bender Safety & Training Corporation is not liable for any injury, loss, or damage that may occur during or as a result of attending a course, class, or training event, whether held in person or online.

All participants are required to complete a waiver and consent form prior to participation. Minors must have a parent or legal guardian sign on their behalf.

By registering for a course, you acknowledge and accept this liability notice.

We take reasonable and appropriate steps to secure your personal information, including student records, payment details, and training history. However, no system is entirely immune to cyber threats.

By providing your information, you acknowledge that:

• Your data will be stored securely using encrypted and PCI-compliant systems

• We will never sell or share your information with third parties for promotional purposes

• In the rare event of a data breach or security incident, Bender Safety & Training Corporation is not liable for damages resulting from unauthorized access, loss, or misuse of data beyond our control

• You may request a copy of your records or file a concern at any time by emailing privacy@bendersafetytraining.org

Your continued use of our services indicates your acceptance of these terms.